Tide Contemporary Staircase Chandelier Gold / 5 / Cool White 6000K Modern Chandelier
Tide Contemporary Staircase Chandelier Black / 5 / Cool White 6000K Modern Chandelier
Tide Contemporary Staircase Chandelier Silver / 5 / Cool White 6000K Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Gold / 5 / Cool White 6000K Modern Chandelier
Tide Contemporary Staircase Chandelier Black / 5 / Cool White 6000K Modern Chandelier
Tide Contemporary Staircase Chandelier Silver / 5 / Cool White 6000K Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier
Tide Contemporary Staircase Chandelier Modern Chandelier

Tide Contemporary Staircase Chandelier

Adjustable Drop
Customizable
Led
Sloped Ready
In stock
Regular price $999.99 Sale price $899.99
10% OFF
Color: Gold
Light Size: 5
Color Temperature: Cool White 6000K
Size Guide
Estimated delivery Nov 04 - Nov 13

FREE SHIPPING & 100% MONEY-BACK GUARANTEE

Shop Pay
Visa
Mastercard
American Express
PayPal
Afterpay
Free Insured Shipping US taxes & duties included
Money Back Guarantee 30 Day Hassle-Easy Returns
Certified North America (UL) / Europe (CE) / Canada (ETL) / Australia (SAA)
2 Year Warranty Quality Assurance
Tide Contemporary Staircase Chandelier Gold / 5 / Cool White 6000K Modern Chandelier

Tide Contemporary Staircase Chandelier

Tide Contemporary Staircase Chandelier suspends 23.6" (60cm) vertical acrylic tubes at staggered heights on individual wires, each tube diffusing its LED evenly along its length and finished with a metallic cap. A minimalist linear-tube chandelier in gold, black, or silver for stairwells, two-story foyers, and high-ceiling living rooms. Explore related styles in Staircase Chandeliers, High Ceiling Chandeliers, Contemporary Chandeliers, and Black Chandeliers.

Key Features:
  • Vertical modern acrylic tubes,
  • Stainless steel frame in gold, black, or silver
  • 5W LED per tube, bulbs included
  • Adjustable wires
  • Sloped ceiling compatible
  • Dimmable upon request
Suitable:
Hotel
Stairwell
Entryway
Foyer
Restaurant
Staircase
Living Room

5 Lights:

  • Size: D7.9" (20 cm) × H59.1" (150 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 25W
  • Brightness: approx. 2,300–2,500 lumens

8 Lights:

  • Size: D11.8" (30 cm) × H78.7" (200 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 40W
  • Brightness: approx. 3,600–4,000 lumens

12 Lights:

  • Size: D15.7" (40 cm) × H78.7" (200 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 60W
  • Brightness: approx. 5,400–6,000 lumens

18 Lights:

  • Size: D19.7" (50 cm) × H98.4" (250 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 90W
  • Brightness: approx. 8,100–9,000 lumens

26 Lights:

  • Size: D23.6" (60 cm) × H118.1" (300 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 130W
  • Brightness: approx. 11,700–13,000 lumens

32 Lights:

  • Size: D27.6" (70 cm) × H137.8" (350 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 160W
  • Brightness: approx. 14,400–16,000 lumens

36 Lights:

  • Size: D31.5" (80 cm) × H137.8" (350 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 180W
  • Brightness: approx. 16,200–18,000 lumens

General Specifications:

  • Light Source: LED Bulbs (5W per shade)
  • Bulbs Included: Yes
  • Dimmable: Upon request
  • Body Material: Stainless Steel
  • Shade Material: Acrylic
  • Installation Type: Cord Pendant
  • Color; Gold, black, silver
  • Style: Modern
  • Fixture Type: Chandelier, Pendant Light
  • Warranty: 2 Years
  • Certifications: UL, cUL, CSA, ETL, CE, UKCA, RCM, SAA, FCC, CCC, CQC, EMC, GS, LVD, PSE, RoHS, VDE
  • Installation: Hardwired. Licensed electrician recommended. Mount the canopy to a junction box rated for the fixture weight; the 26 to 36-light versions need a support bracket into ceiling framing and lift access. Two people are needed for clusters of 12 lights and up.
  • Wire adjustment: Each wire adjusts at the canopy and can be shortened on site. Set and lock every wire before energizing.
  • Lighting: 5W LED bulbs included, one per tube; replace with LEDs of the same base, wattage, and color temperature. Dimmable version available upon request with an LED-rated dimmer.
  • Cleaning: Power off at the breaker. Wipe the acrylic tubes with a dry microfiber cloth; for smudges, use a lightly damp cloth and dry immediately. Avoid alcohol-based or abrasive cleaners, which cloud acrylic and mark plated finishes. Clean tall installations from a landing or with an extension pole.
  • Checkups: Re-check the canopy fixing and each wire lock one week after installation, then annually.

Tide scales by tube count, canopy diameter, and drop length, so ceiling height sets the drop, opening width sets the canopy, and room area sets the number of tubes. Then choose the finish for the room's metal tones and the light color for the mood of the space.

Light count guide (how many tubes do you need):

  • 5 Lights, 7.9" (20cm) canopy, 59.1" (150cm) drop, 2,300-2,500 lumens: Narrow stairwells and entryways as a slim column of light with 10-12 ft (3-3.7m) ceilings.
  • 8 Lights, 11.8" (30cm) canopy, 78.7" (200cm) drop, 3,600-4,000 lumens: Single-story stairwells and entry halls with 12-14 ft (3.7-4.3m) ceilings.
  • 12 Lights, 15.7" (40cm) canopy, 78.7" (200cm) drop, 5,400-6,000 lumens: Living rooms and wider stairwells with 12-16 ft (3.7-4.9m) ceilings; about 160-215 sq ft (15-20 m²).
  • 18 Lights, 19.7" (50cm) canopy, 98.4" (250cm) drop, 8,100-9,000 lumens: Two-story stairwells 4-6 ft (1.2-1.8m) wide and foyers 8' × 8' (2.4 × 2.4m) with 16-20 ft (4.9-6.1m) ceilings.
  • 26 Lights, 23.6" (60cm) canopy, 118.1" (300cm) drop, 11,700-13,000 lumens: Foyers 10' × 10' (3 × 3m) and stairwells 6 ft+ (1.8m+) wide with 20-24 ft (6.1-7.3m) ceilings.
  • 32 or 36 Lights, 27.6"-31.5" (70-80cm) canopy, 137.8" (350cm) drop, 14,400-18,000 lumens: Villa entrance halls, hotel lobbies, and three-story stairwells with 24 ft+ (7.3m+) ceilings; choose 36 for the widest spread.

Finish guide (gold, black, or silver):

  • Gold: Warms the white tubes and suits cream, wood, and marble interiors with brass rails.
  • Black: Frames each tube with a dark cap for graphic contrast; suits modern, industrial, and monochrome interiors with black railings.
  • Silver: Cool, neutral hardware; suits grey, white, and contemporary interiors with chrome or steel fittings.

Light color guide (warm or cool white):

  • Warm White (3000K): A soft, golden glow that makes the acrylic tubes read like candlelight. Choose it for homes, stairwells and foyers used mostly in the evening, and interiors with wood, cream, beige, or brass; it pairs naturally with the gold finish.
  • Cool White (6000K): A crisp, bright daylight tone that keeps the tubes clean and white. Choose it for hotel lobbies, offices, and modern white, grey, or concrete interiors, and for stairwells where maximum visibility on the treads matters; it pairs with the black or silver finish.
  • Mixed-light homes: If your recessed lights and sconces are already 3000K, stay with Warm White; if they are 5000-6000K, choose Cool White so the staircase and adjoining rooms read as one space.
  • Dimming: Order the dimmable version wherever the fixture is the main light, and pair it with an LED-rated dimmer.

By placement:

  • Staircase / stairwell: 8 to 26 Lights centered in the open well, tubes staggered in a descending pattern that follows the stair's rise.
  • Two-story foyer: 18 to 36 Lights centered in the opening so the vertical lines read from the entry and the landing.
  • High-ceiling living room: 12 or 18 Lights over a seating group in double-height rooms of 14 ft+ (4.3m+).
  • Narrow entry or stair void: 5 Lights as a single column of light where wider fixtures would crowd the rail.
  • Hotel lobbies: 32 or 36 Lights as a centerpiece.
  • Sloped ceiling: All sizes mount on angled ceilings; the wires hang vertically.

Hanging height rules by room (practical)

  • Stairwell: Keep the lowest tube at least 7 ft (2.13m) above the treads it hangs over and 6" (15cm) clear of the rail; set the highest tubes near the top third of the well.
  • Foyer: Maintain 7 ft (2.13m) of floor clearance; in two-story spaces, spread the tubes so the cascade's center sits level with the second-floor line.
  • Living room: Keep the lowest tube 7 ft (2.13m) above walking areas unless it hangs over a table.
  • Over a console or table: Set the lowest tube 30-36" (76-91cm) above the surface with a 10 ft ceiling; add 3" (7.6cm) per additional foot.

Placement tips that prevent common mistakes

  • Drop calculation: The listed height is the maximum with wires fully extended; every wire shortens on site. Each tube adds 23.6" (60cm) below its wire, so the tube length has a large effect on clearance.
  • Stagger plan: Offset the tubes by at least half a tube length so the tops and bottoms don't line up; aligned tubes read as a flat bar rather than a cascade.
  • Proportion check: Keep the canopy diameter under one-third of the stairwell or foyer opening width.
  • Rail clearance: On curved stairs, check the lowest tubes against the rail at every turn, not just at the landing.
  • Air movement: Long tubes on fine wires sway near HVAC vents or open doors; keep the canopy 3 ft (0.9m) or more from vents.

Calculate based on ceiling height: 5-8 tubes for 9-12ft, 12-18 tubes for 12-15ft, 26-36 tubes for 15ft+. Each tube provides focused light coverage for 2-3 vertical feet.

Yes. Tubes adjust individually through cable system. Common patterns include spiral, cascade, straight, or custom arrangements based on staircase design.

Silver tubes match contemporary fixtures. Black creates contrast with light walls. Gold complements warm wood tones and brass hardware.

50,000 hours average life (17 years at 8 hours daily). Individual tubes replaceable. Full brightness maintained for 35,000 hours.

Minimum 6 inches between tubes for proper light distribution. Standard spacing 8-12 inches based on pattern.

A: 5-8 tubes: 2000-3200 lumens
12-18 tubes: 4800-7200 lumens
26-36 tubes: 10400-14400 lumens
Dimmable to 10% brightness.

Match the count to ceiling height: 5-8 Lights for single-story spaces up to 14 ft (4.3m), 12-18 Lights for two-story wells of 14-20 ft (4.3-6.1m), 26 Lights for 20-24 ft (6.1-7.3m), and 32-36 Lights for halls and lobbies over 24 ft (7.3m).

Description & Features

Tide Contemporary Staircase Chandelier suspends 23.6" (60cm) vertical acrylic tubes at staggered heights on individual wires, each tube diffusing its LED evenly along its length and finished with a metallic cap. A minimalist linear-tube chandelier in gold, black, or silver for stairwells, two-story foyers, and high-ceiling living rooms. Explore related styles in Staircase Chandeliers, High Ceiling Chandeliers, Contemporary Chandeliers, and Black Chandeliers.

Key Features:
  • Vertical modern acrylic tubes,
  • Stainless steel frame in gold, black, or silver
  • 5W LED per tube, bulbs included
  • Adjustable wires
  • Sloped ceiling compatible
  • Dimmable upon request
Suitable:
Hotel
Stairwell
Entryway
Foyer
Restaurant
Staircase
Living Room

5 Lights:

  • Size: D7.9" (20 cm) × H59.1" (150 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 25W
  • Brightness: approx. 2,300–2,500 lumens

8 Lights:

  • Size: D11.8" (30 cm) × H78.7" (200 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 40W
  • Brightness: approx. 3,600–4,000 lumens

12 Lights:

  • Size: D15.7" (40 cm) × H78.7" (200 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 60W
  • Brightness: approx. 5,400–6,000 lumens

18 Lights:

  • Size: D19.7" (50 cm) × H98.4" (250 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 90W
  • Brightness: approx. 8,100–9,000 lumens

26 Lights:

  • Size: D23.6" (60 cm) × H118.1" (300 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 130W
  • Brightness: approx. 11,700–13,000 lumens

32 Lights:

  • Size: D27.6" (70 cm) × H137.8" (350 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 160W
  • Brightness: approx. 14,400–16,000 lumens

36 Lights:

  • Size: D31.5" (80 cm) × H137.8" (350 cm)
  • Shade Height: 23.6" (60 cm)
  • Hanging Wire: Adjustable
  • Wattage: 180W
  • Brightness: approx. 16,200–18,000 lumens

General Specifications:

  • Light Source: LED Bulbs (5W per shade)
  • Bulbs Included: Yes
  • Dimmable: Upon request
  • Body Material: Stainless Steel
  • Shade Material: Acrylic
  • Installation Type: Cord Pendant
  • Color; Gold, black, silver
  • Style: Modern
  • Fixture Type: Chandelier, Pendant Light
  • Warranty: 2 Years
  • Certifications: UL, cUL, CSA, ETL, CE, UKCA, RCM, SAA, FCC, CCC, CQC, EMC, GS, LVD, PSE, RoHS, VDE
  • Installation: Hardwired. Licensed electrician recommended. Mount the canopy to a junction box rated for the fixture weight; the 26 to 36-light versions need a support bracket into ceiling framing and lift access. Two people are needed for clusters of 12 lights and up.
  • Wire adjustment: Each wire adjusts at the canopy and can be shortened on site. Set and lock every wire before energizing.
  • Lighting: 5W LED bulbs included, one per tube; replace with LEDs of the same base, wattage, and color temperature. Dimmable version available upon request with an LED-rated dimmer.
  • Cleaning: Power off at the breaker. Wipe the acrylic tubes with a dry microfiber cloth; for smudges, use a lightly damp cloth and dry immediately. Avoid alcohol-based or abrasive cleaners, which cloud acrylic and mark plated finishes. Clean tall installations from a landing or with an extension pole.
  • Checkups: Re-check the canopy fixing and each wire lock one week after installation, then annually.

Tide scales by tube count, canopy diameter, and drop length, so ceiling height sets the drop, opening width sets the canopy, and room area sets the number of tubes. Then choose the finish for the room's metal tones and the light color for the mood of the space.

Light count guide (how many tubes do you need):

  • 5 Lights, 7.9" (20cm) canopy, 59.1" (150cm) drop, 2,300-2,500 lumens: Narrow stairwells and entryways as a slim column of light with 10-12 ft (3-3.7m) ceilings.
  • 8 Lights, 11.8" (30cm) canopy, 78.7" (200cm) drop, 3,600-4,000 lumens: Single-story stairwells and entry halls with 12-14 ft (3.7-4.3m) ceilings.
  • 12 Lights, 15.7" (40cm) canopy, 78.7" (200cm) drop, 5,400-6,000 lumens: Living rooms and wider stairwells with 12-16 ft (3.7-4.9m) ceilings; about 160-215 sq ft (15-20 m²).
  • 18 Lights, 19.7" (50cm) canopy, 98.4" (250cm) drop, 8,100-9,000 lumens: Two-story stairwells 4-6 ft (1.2-1.8m) wide and foyers 8' × 8' (2.4 × 2.4m) with 16-20 ft (4.9-6.1m) ceilings.
  • 26 Lights, 23.6" (60cm) canopy, 118.1" (300cm) drop, 11,700-13,000 lumens: Foyers 10' × 10' (3 × 3m) and stairwells 6 ft+ (1.8m+) wide with 20-24 ft (6.1-7.3m) ceilings.
  • 32 or 36 Lights, 27.6"-31.5" (70-80cm) canopy, 137.8" (350cm) drop, 14,400-18,000 lumens: Villa entrance halls, hotel lobbies, and three-story stairwells with 24 ft+ (7.3m+) ceilings; choose 36 for the widest spread.

Finish guide (gold, black, or silver):

  • Gold: Warms the white tubes and suits cream, wood, and marble interiors with brass rails.
  • Black: Frames each tube with a dark cap for graphic contrast; suits modern, industrial, and monochrome interiors with black railings.
  • Silver: Cool, neutral hardware; suits grey, white, and contemporary interiors with chrome or steel fittings.

Light color guide (warm or cool white):

  • Warm White (3000K): A soft, golden glow that makes the acrylic tubes read like candlelight. Choose it for homes, stairwells and foyers used mostly in the evening, and interiors with wood, cream, beige, or brass; it pairs naturally with the gold finish.
  • Cool White (6000K): A crisp, bright daylight tone that keeps the tubes clean and white. Choose it for hotel lobbies, offices, and modern white, grey, or concrete interiors, and for stairwells where maximum visibility on the treads matters; it pairs with the black or silver finish.
  • Mixed-light homes: If your recessed lights and sconces are already 3000K, stay with Warm White; if they are 5000-6000K, choose Cool White so the staircase and adjoining rooms read as one space.
  • Dimming: Order the dimmable version wherever the fixture is the main light, and pair it with an LED-rated dimmer.

By placement:

  • Staircase / stairwell: 8 to 26 Lights centered in the open well, tubes staggered in a descending pattern that follows the stair's rise.
  • Two-story foyer: 18 to 36 Lights centered in the opening so the vertical lines read from the entry and the landing.
  • High-ceiling living room: 12 or 18 Lights over a seating group in double-height rooms of 14 ft+ (4.3m+).
  • Narrow entry or stair void: 5 Lights as a single column of light where wider fixtures would crowd the rail.
  • Hotel lobbies: 32 or 36 Lights as a centerpiece.
  • Sloped ceiling: All sizes mount on angled ceilings; the wires hang vertically.

Hanging height rules by room (practical)

  • Stairwell: Keep the lowest tube at least 7 ft (2.13m) above the treads it hangs over and 6" (15cm) clear of the rail; set the highest tubes near the top third of the well.
  • Foyer: Maintain 7 ft (2.13m) of floor clearance; in two-story spaces, spread the tubes so the cascade's center sits level with the second-floor line.
  • Living room: Keep the lowest tube 7 ft (2.13m) above walking areas unless it hangs over a table.
  • Over a console or table: Set the lowest tube 30-36" (76-91cm) above the surface with a 10 ft ceiling; add 3" (7.6cm) per additional foot.

Placement tips that prevent common mistakes

  • Drop calculation: The listed height is the maximum with wires fully extended; every wire shortens on site. Each tube adds 23.6" (60cm) below its wire, so the tube length has a large effect on clearance.
  • Stagger plan: Offset the tubes by at least half a tube length so the tops and bottoms don't line up; aligned tubes read as a flat bar rather than a cascade.
  • Proportion check: Keep the canopy diameter under one-third of the stairwell or foyer opening width.
  • Rail clearance: On curved stairs, check the lowest tubes against the rail at every turn, not just at the landing.
  • Air movement: Long tubes on fine wires sway near HVAC vents or open doors; keep the canopy 3 ft (0.9m) or more from vents.

Calculate based on ceiling height: 5-8 tubes for 9-12ft, 12-18 tubes for 12-15ft, 26-36 tubes for 15ft+. Each tube provides focused light coverage for 2-3 vertical feet.

Yes. Tubes adjust individually through cable system. Common patterns include spiral, cascade, straight, or custom arrangements based on staircase design.

Silver tubes match contemporary fixtures. Black creates contrast with light walls. Gold complements warm wood tones and brass hardware.

50,000 hours average life (17 years at 8 hours daily). Individual tubes replaceable. Full brightness maintained for 35,000 hours.

Minimum 6 inches between tubes for proper light distribution. Standard spacing 8-12 inches based on pattern.

A: 5-8 tubes: 2000-3200 lumens
12-18 tubes: 4800-7200 lumens
26-36 tubes: 10400-14400 lumens
Dimmable to 10% brightness.

Match the count to ceiling height: 5-8 Lights for single-story spaces up to 14 ft (4.3m), 12-18 Lights for two-story wells of 14-20 ft (4.3-6.1m), 26 Lights for 20-24 ft (6.1-7.3m), and 32-36 Lights for halls and lobbies over 24 ft (7.3m).

Why buy it here

What we cover, so you don't carry the risk.

Arrives perfect, or we replace it

Insured, packed piece by piece.

Free sizing help before you buy

Send your room size, we confirm the fit.

2-year written warranty

Parts, wiring, replacements.

Certified, not just “compliant”

UL · ETL · CE · SAA

What buyers say

Independently collected and published on Trustpilot.

4.7 Reviews

Exactly the coverage we needed

We went back and forth between two sizes for our living room. Sent the room dimensions in and got a straight answer the same day. Installed on a standard 9-foot ceiling with no issues.

Rebecca T. Austin, TX Aug 2025 Trustpilot
31.5in / Warm White

Install went smoothly

Two-storey entryway. Our electrician handled the mounting in about two hours. Packaging was serious - every strand wrapped separately, nothing chipped.

Marcus D. Denver, CO Jul 2025 Trustpilot
80+60cm / Warm White

Worth the wait

Shipping took longer than I hoped, but it arrived in the window they quoted and the fixture is a lot of presence. Measure carefully first.

Modern Chandelier replied

Thanks Elena - transit on the larger configurations does run to the back half of our stated window. We show the estimate on every product page so there are no surprises.

Elena S. Seattle, WA Jun 2025 Trustpilot
3 Ring / Cool White

SIDEBAR PRODUCT

Shipping & Delivery

Free shipping

Free shipping for all US orders

Premium Support

Support 24 hours a day

20 Days Return

You have 20 days to return

Before you order

The questions we hear most

All FAQs →

How do I know what size to order?

Add your room's length and width in feet — that number read as inches is a good target diameter. A 12 × 14 ft room points to roughly a 26″ fixture. Then check your ceiling height, which decides how far it can drop.

Or skip the maths: send us both figures and we will name the exact fixture and size that fits. It is free, it takes a day, and there is no obligation to buy. The size and fit guide covers every rule we work to.

How long does delivery take?

Orders are processed in 2–7 business days, then standard shipping runs 7–20 business days within the US and 7–15 days internationally. Express is 5–11.

Every product page shows an estimate for the size you select, and tracking is sent the moment the fixture ships.

What if it arrives damaged?

Every order ships fully insured, with crystal and glass packed piece by piece in separate compartments.

If something arrives broken, photograph it the day it lands and keep the original carton. We send the replacement part or the whole fixture at our cost — no claim to argue, no return shipping to pay.

Can the drop length be changed?

On adjustable models, yes — and at no extra cost. Send your ceiling height with the order and the suspension is cut before it ships, so your electrician mounts it rather than modifying it on a ladder.

Finish and dimension changes are quoted per project. See customize your light.

Do I need an electrician?

For hardwired fixtures, yes. Mounting hardware and instructions ship with every order; the electrician's time is not included.

One thing worth checking first: a standard US ceiling box supports up to 50 lb. Above that the fixture needs support independent of the box. Every product page lists its weight so your electrician can confirm before the install date.

What is the return policy?

30 days from delivery, unused and in the original packaging. Custom and personalized items are excluded, which is why any custom specification is confirmed in writing before production starts.

A catalogue fixture with a custom drop length is not a custom item — it returns under the normal policy.

Which safety certifications do the fixtures carry?

UL and ETL for the United States and Canada, CE and VDE for Europe, SAA for Australia, plus FCC and ROHS.

Certification documents are available on request for any product — useful if the fixture is going into a permitted job or a commercial space.

Do you work with designers and contractors?

Yes. The trade program covers tiered pricing from 10–25%, priority processing, specification support on plans and elevations, and one account contact across every project.

Applications are reviewed within two business days, and there is no minimum order to apply.

Still deciding?

Send your ceiling height and room dimensions. We will tell you which fixture and size fits — free, with no obligation to buy.

Ask about my room