Zen Modern Staircase Chandelier Gold / 6 / Warm White 3000K Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Chrome / 6 / Warm White 3000K Modern Chandelier
Zen Modern Staircase Chandelier Black / 6 / Warm White 3000K Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Gold / 6 / Cold White Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Gold / 6 / Warm White 3000K Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Chrome / 6 / Warm White 3000K Modern Chandelier
Zen Modern Staircase Chandelier Black / 6 / Warm White 3000K Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier
Zen Modern Staircase Chandelier Gold / 6 / Cold White Modern Chandelier
Zen Modern Staircase Chandelier Modern Chandelier

Zen Modern Staircase Chandelier

Sloped Ready
Adjustable Drop
Led
Customizable
In stock
Extra 20% discount code!
Regular price $1,399.99 Sale price $1,099.99
21% OFF
Color: Gold
Light Size: 6
Color Temperature: Warm White 3000K
Size Guide
Estimated delivery Nov 01 - Nov 10

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Zen Modern Staircase Chandelier Gold / 6 / Warm White 3000K Modern Chandelier

Zen Modern Staircase Chandelier

Zen Modern Staircase Chandelier suspends wave-shaped modern contemporary acrylic panels with a dotted texture at staggered heights, each lit by its own LED so the light filters through the curves. A cascading sculptural chandelier in gold, chrome, or black for stairwells, two-story foyers, and high-ceiling living rooms. Explore related styles in Staircase Chandeliers, High Ceiling Chandeliers, Contemporary Chandeliers, and Gold Chandeliers.

 

Key Features:
  • Wave-shaped acrylic panels
  • Aluminum and stainless steel frame in gold, chrome, or black
  • 6W LED per panel
  • Warm White 3000K, Cool White 6000K or remote control (remote dimmable and changeable color)
  • Adjustable and customizable wires
  • Sloped ceiling compatible
Suitable:
Stairwell
Hotel
Entryway
Foyer
Home Office
Dining Table
Dining Room
Staircase
Living Room

6 Lights:

  • Size: D19.7" (50 cm) × H63" (160 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 36W
  • Brightness: approx. 3,200–3,600 lumens

8 Lights:

  • Size: D19.7" (50 cm) × H78.7" (200 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 48W
  • Brightness: approx. 4,300–4,800 lumens

10 Lights:

  • Size: D23.6" (60 cm) × H88.6" (225 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 60W
  • Brightness: approx. 5,400–6,000 lumens

12 Lights:

  • Size: D23.6" (60 cm) × H98.4" (250 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 72W
  • Brightness: approx. 6,500–7,200 lumens

15 Lights:

  • Size: D23.6" (60 cm) × H118.1" (300 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 90W
  • Brightness: approx. 8,100–9,000 lumens

20 Lights:

  • Size: D27.6" (70 cm) × H137.8" (350 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 120W
  • Brightness: approx. 10,800–12,000 lumens

25 Lights:

  • Size: D31.5" (80 cm) × H157.5" (400 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 150W
  • Brightness: approx. 13,500–15,000 lumens

35 Lights:

  • Size: D39.4" (100 cm) × H196.9" (500 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 210W
  • Brightness: approx. 18,900–21,000 lumens

General Specifications:

  • Light Source: LED Bulbs (6W per shade)
  • Bulbs Included: Yes
  • Dimmable: Available (remote control version)
  • Body Material: Aluminum, Stainless Steel
  • Shade Material: Acrylic
  • Shade Size: 5.9" × 7.9" (15 × 20 cm)
  • Style: Modern
  • Installation Type: Cord Pendant
  • Fixture Type: Chandelier, Pendant Light
  • Warranty: 2 Years
  • Certifications: UL, CCC, CE, CQC, EMC, FCC, GS, LVD, PSE, RoHS, SAA, VDE
  • Installation: Hardwired. Licensed electrician recommended. Mount the canopy to a junction box rated for the fixture weight; the 25 and 35-light versions need a support bracket into ceiling framing and lift access. Two people are needed for clusters of 12 lights and up.
  • Wire adjustment: Each wire adjusts at the canopy and can be shortened on site; custom lengths are available at order. Set and lock every wire length and panel angle before energizing.
  • Lighting: 6W LED bulbs included, one per panel; replace with LEDs of the same base, wattage, and color temperature. Fixed-color versions use an on/off switch; the remote control version dims from its remote and should not be paired with a wall dimmer.
  • Cleaning: Power off at the breaker. Dust the acrylic panels with a soft brush or dry microfiber cloth, following the dotted texture; for smudges, use a lightly damp cloth and dry immediately. Avoid alcohol-based or abrasive cleaners, which cloud acrylic and mark plated finishes. Clean tall installations from a landing or with an extension pole.
  • Checkups: Re-check the canopy fixing and each wire lock one week after installation, then annually.

Zen scales by panel count, canopy diameter, and drop length, so ceiling height sets the drop, opening width sets the canopy, and room area sets the number of panels. Then choose the finish for the room's metal tones and the lighting version.

Light count guide (how many panels do you need):

  • 6 Lights, 19.7" (50cm) canopy, 63" (160cm) drop, 3,200-3,600 lumens: Single-story entryways and living rooms with 10-14 ft (3-4.3m) ceilings; accent lighting.
  • 8 Lights, 19.7" (50cm) canopy, 78.7" (200cm) drop, 4,300-4,800 lumens: Single-story stairwells and entry halls with 12-14 ft (3.7-4.3m) ceilings.
  • 10 or 12 Lights, 23.6" (60cm) canopy, 88.6"-98.4" (225-250cm) drop, 5,400-7,200 lumens: Two-story stairwells 4-6 ft (1.2-1.8m) wide with 14-18 ft (4.3-5.5m) ceilings.
  • 15 Lights, 23.6" (60cm) canopy, 118.1" (300cm) drop, 8,100-9,000 lumens: Two-story foyers 8' × 8' (2.4 × 2.4m) with 18-20 ft (5.5-6.1m) ceilings; the smallest size that fills a foyer on its own.
  • 20 Lights, 27.6" (70cm) canopy, 137.8" (350cm) drop, 10,800-12,000 lumens: Stairwells 6 ft+ (1.8m+) wide and foyers 10' × 10' (3 × 3m) with 20-24 ft (6.1-7.3m) ceilings.
  • 25 Lights, 31.5" (80cm) canopy, 157.5" (400cm) drop, 13,500-15,000 lumens: Villa entrance halls and three-story stairwells with 24-28 ft (7.3-8.5m) ceilings.
  • 35 Lights, 39.4" (100cm) canopy, 196.9" (500cm) drop, 18,900-21,000 lumens: Hotel lobbies and atriums with 28 ft+ (8.5m+) ceilings.

Finish guide (gold, chrome, or black):

  • Gold: Warms the amber tones in the acrylic and suits cream, wood, and marble interiors with brass rails, as in the product photo.
  • Chrome: Keeps the panels cool and neutral; suits grey, white, and modern interiors.
  • Black: Frames each panel in sharp contrast; suits dark walls, monochrome schemes, and black railings.

Light color guide (which version to choose):

  • Warm White (3000K): Residential stairwells, foyers, and living rooms; deepens the amber tones in the panels and pairs with the gold finish.
  • Cool White (6000K): Commercial lobbies and modern grey or white interiors with the chrome or black finish.
  • Remote control: Dims from the included remote; choose it for foyers and living rooms used both day and evening.
  • Matching: Keep the panels at the same color temperature as sconces and recessed lights visible from the staircase.

By placement:

  • Staircase / stairwell: 10 to 25 Lights centered in the open well, panels staggered and turned at varied angles to follow the stair's rise.
  • Duplex / villa foyer: 15 to 35 Lights centered in the opening so the panels read from the entry and the landing.
  • High-ceiling entryway: 6 or 8 Lights with the drop shortened for 12-14 ft (3.7-4.3m) ceilings.
  • Living room: 8 to 15 Lights over a seating group in double-height rooms of 14 ft+ (4.3m+), as in the product photo.
  • Hotel lobbies: 35 Lights as a centerpiece, or several 10 to 12 Light clusters in a row.
  • Sloped ceiling: All sizes mount on angled ceilings; the wires hang vertically.

Hanging height rules by room (practical)

  • Stairwell: Keep the lowest panel at least 7 ft (2.13m) above the treads it hangs over and 6" (15cm) clear of the rail; set the highest panels near the top third of the well.
  • Foyer: Maintain 7 ft (2.13m) of floor clearance; in two-story spaces, spread the panels so the cascade's center sits level with the second-floor line.
  • Living room: Keep the lowest panel 7 ft (2.13m) above walking areas unless it hangs over a table.
  • Over a console or table: Set the lowest panel 30-36" (76-91cm) above the surface with a 10 ft ceiling; add 3" (7.6cm) per additional foot.

Placement tips that prevent common mistakes

  • Drop calculation: The listed height is the maximum with wires fully extended; every wire shortens on site and custom lengths are available at order.
  • Panel orientation: Turn the panels at varied angles so their curves catch light from different directions; panels all facing one way read as a flat stack.
  • Stagger plan: Set the panels at staggered heights so they overlap in view; panels at one level lose the cascade effect.
  • Proportion check: Keep the canopy diameter under one-third of the stairwell or foyer opening width, and allow the panels to extend beyond the canopy edge.
  • Air movement: Light acrylic panels on fine wires sway near HVAC vents or open doors; keep the canopy 3 ft (0.9m) or more from vents.

Minimum ceiling heights vary by model size. For 6-8 panel fixtures, plan for 9-foot ceilings. Medium installations with 10-15 panels need 12-foot heights, while large 20-35 panel designs require 15-foot clearance plus 24 inches for mounting hardware.

Weekly dusting with soft microfiber cloth prevents buildup. Monthly cleaning using specialized acrylic solution maintains clarity. Professional cleaning recommended every 6 months for fixtures above 12 feet. Avoid ammonia-based cleaners that could damage panels.

Wave patterns come pre-designed for optimal light distribution. Each size features specific panel arrangements tested for balance and stability. While individual panel heights adjust slightly, major pattern changes aren't recommended for structural integrity.

For contemporary spaces, 6000K provides crisp illumination that highlights panel textures. Traditional interiors benefit from 3000K warm lighting. Color-changing options offer flexibility but require additional installation considerations.

High-grade acrylic maintains clarity for 15+ years with proper care. UV-resistant treatment prevents yellowing. Regular cleaning extends panel life, while proper installation away from direct sunlight ensures lasting clarity.

Match the count to ceiling height: 6-8 Lights for single-story spaces up to 14 ft (4.3m), 10-12 Lights for two-story wells of 14-18 ft (4.3-5.5m), 15-20 Lights for foyers of 18-24 ft (5.5-7.3m), 25 Lights for 24-28 ft (7.3-8.5m), and 35 Lights for lobbies and atriums over 28 ft (8.5m).

Gold for cream, wood, and marble interiors with brass rails; chrome for grey, white, and modern rooms; black for dark walls, monochrome schemes, and black railings.

Description & Features

Zen Modern Staircase Chandelier suspends wave-shaped modern contemporary acrylic panels with a dotted texture at staggered heights, each lit by its own LED so the light filters through the curves. A cascading sculptural chandelier in gold, chrome, or black for stairwells, two-story foyers, and high-ceiling living rooms. Explore related styles in Staircase Chandeliers, High Ceiling Chandeliers, Contemporary Chandeliers, and Gold Chandeliers.

 

Key Features:
  • Wave-shaped acrylic panels
  • Aluminum and stainless steel frame in gold, chrome, or black
  • 6W LED per panel
  • Warm White 3000K, Cool White 6000K or remote control (remote dimmable and changeable color)
  • Adjustable and customizable wires
  • Sloped ceiling compatible
Suitable:
Stairwell
Hotel
Entryway
Foyer
Home Office
Dining Table
Dining Room
Staircase
Living Room

6 Lights:

  • Size: D19.7" (50 cm) × H63" (160 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 36W
  • Brightness: approx. 3,200–3,600 lumens

8 Lights:

  • Size: D19.7" (50 cm) × H78.7" (200 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 48W
  • Brightness: approx. 4,300–4,800 lumens

10 Lights:

  • Size: D23.6" (60 cm) × H88.6" (225 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 60W
  • Brightness: approx. 5,400–6,000 lumens

12 Lights:

  • Size: D23.6" (60 cm) × H98.4" (250 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 72W
  • Brightness: approx. 6,500–7,200 lumens

15 Lights:

  • Size: D23.6" (60 cm) × H118.1" (300 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 90W
  • Brightness: approx. 8,100–9,000 lumens

20 Lights:

  • Size: D27.6" (70 cm) × H137.8" (350 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 120W
  • Brightness: approx. 10,800–12,000 lumens

25 Lights:

  • Size: D31.5" (80 cm) × H157.5" (400 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 150W
  • Brightness: approx. 13,500–15,000 lumens

35 Lights:

  • Size: D39.4" (100 cm) × H196.9" (500 cm)
  • Hanging Wire: Adjustable and customizable
  • Wattage: 210W
  • Brightness: approx. 18,900–21,000 lumens

General Specifications:

  • Light Source: LED Bulbs (6W per shade)
  • Bulbs Included: Yes
  • Dimmable: Available (remote control version)
  • Body Material: Aluminum, Stainless Steel
  • Shade Material: Acrylic
  • Shade Size: 5.9" × 7.9" (15 × 20 cm)
  • Style: Modern
  • Installation Type: Cord Pendant
  • Fixture Type: Chandelier, Pendant Light
  • Warranty: 2 Years
  • Certifications: UL, CCC, CE, CQC, EMC, FCC, GS, LVD, PSE, RoHS, SAA, VDE
  • Installation: Hardwired. Licensed electrician recommended. Mount the canopy to a junction box rated for the fixture weight; the 25 and 35-light versions need a support bracket into ceiling framing and lift access. Two people are needed for clusters of 12 lights and up.
  • Wire adjustment: Each wire adjusts at the canopy and can be shortened on site; custom lengths are available at order. Set and lock every wire length and panel angle before energizing.
  • Lighting: 6W LED bulbs included, one per panel; replace with LEDs of the same base, wattage, and color temperature. Fixed-color versions use an on/off switch; the remote control version dims from its remote and should not be paired with a wall dimmer.
  • Cleaning: Power off at the breaker. Dust the acrylic panels with a soft brush or dry microfiber cloth, following the dotted texture; for smudges, use a lightly damp cloth and dry immediately. Avoid alcohol-based or abrasive cleaners, which cloud acrylic and mark plated finishes. Clean tall installations from a landing or with an extension pole.
  • Checkups: Re-check the canopy fixing and each wire lock one week after installation, then annually.

Zen scales by panel count, canopy diameter, and drop length, so ceiling height sets the drop, opening width sets the canopy, and room area sets the number of panels. Then choose the finish for the room's metal tones and the lighting version.

Light count guide (how many panels do you need):

  • 6 Lights, 19.7" (50cm) canopy, 63" (160cm) drop, 3,200-3,600 lumens: Single-story entryways and living rooms with 10-14 ft (3-4.3m) ceilings; accent lighting.
  • 8 Lights, 19.7" (50cm) canopy, 78.7" (200cm) drop, 4,300-4,800 lumens: Single-story stairwells and entry halls with 12-14 ft (3.7-4.3m) ceilings.
  • 10 or 12 Lights, 23.6" (60cm) canopy, 88.6"-98.4" (225-250cm) drop, 5,400-7,200 lumens: Two-story stairwells 4-6 ft (1.2-1.8m) wide with 14-18 ft (4.3-5.5m) ceilings.
  • 15 Lights, 23.6" (60cm) canopy, 118.1" (300cm) drop, 8,100-9,000 lumens: Two-story foyers 8' × 8' (2.4 × 2.4m) with 18-20 ft (5.5-6.1m) ceilings; the smallest size that fills a foyer on its own.
  • 20 Lights, 27.6" (70cm) canopy, 137.8" (350cm) drop, 10,800-12,000 lumens: Stairwells 6 ft+ (1.8m+) wide and foyers 10' × 10' (3 × 3m) with 20-24 ft (6.1-7.3m) ceilings.
  • 25 Lights, 31.5" (80cm) canopy, 157.5" (400cm) drop, 13,500-15,000 lumens: Villa entrance halls and three-story stairwells with 24-28 ft (7.3-8.5m) ceilings.
  • 35 Lights, 39.4" (100cm) canopy, 196.9" (500cm) drop, 18,900-21,000 lumens: Hotel lobbies and atriums with 28 ft+ (8.5m+) ceilings.

Finish guide (gold, chrome, or black):

  • Gold: Warms the amber tones in the acrylic and suits cream, wood, and marble interiors with brass rails, as in the product photo.
  • Chrome: Keeps the panels cool and neutral; suits grey, white, and modern interiors.
  • Black: Frames each panel in sharp contrast; suits dark walls, monochrome schemes, and black railings.

Light color guide (which version to choose):

  • Warm White (3000K): Residential stairwells, foyers, and living rooms; deepens the amber tones in the panels and pairs with the gold finish.
  • Cool White (6000K): Commercial lobbies and modern grey or white interiors with the chrome or black finish.
  • Remote control: Dims from the included remote; choose it for foyers and living rooms used both day and evening.
  • Matching: Keep the panels at the same color temperature as sconces and recessed lights visible from the staircase.

By placement:

  • Staircase / stairwell: 10 to 25 Lights centered in the open well, panels staggered and turned at varied angles to follow the stair's rise.
  • Duplex / villa foyer: 15 to 35 Lights centered in the opening so the panels read from the entry and the landing.
  • High-ceiling entryway: 6 or 8 Lights with the drop shortened for 12-14 ft (3.7-4.3m) ceilings.
  • Living room: 8 to 15 Lights over a seating group in double-height rooms of 14 ft+ (4.3m+), as in the product photo.
  • Hotel lobbies: 35 Lights as a centerpiece, or several 10 to 12 Light clusters in a row.
  • Sloped ceiling: All sizes mount on angled ceilings; the wires hang vertically.

Hanging height rules by room (practical)

  • Stairwell: Keep the lowest panel at least 7 ft (2.13m) above the treads it hangs over and 6" (15cm) clear of the rail; set the highest panels near the top third of the well.
  • Foyer: Maintain 7 ft (2.13m) of floor clearance; in two-story spaces, spread the panels so the cascade's center sits level with the second-floor line.
  • Living room: Keep the lowest panel 7 ft (2.13m) above walking areas unless it hangs over a table.
  • Over a console or table: Set the lowest panel 30-36" (76-91cm) above the surface with a 10 ft ceiling; add 3" (7.6cm) per additional foot.

Placement tips that prevent common mistakes

  • Drop calculation: The listed height is the maximum with wires fully extended; every wire shortens on site and custom lengths are available at order.
  • Panel orientation: Turn the panels at varied angles so their curves catch light from different directions; panels all facing one way read as a flat stack.
  • Stagger plan: Set the panels at staggered heights so they overlap in view; panels at one level lose the cascade effect.
  • Proportion check: Keep the canopy diameter under one-third of the stairwell or foyer opening width, and allow the panels to extend beyond the canopy edge.
  • Air movement: Light acrylic panels on fine wires sway near HVAC vents or open doors; keep the canopy 3 ft (0.9m) or more from vents.

Minimum ceiling heights vary by model size. For 6-8 panel fixtures, plan for 9-foot ceilings. Medium installations with 10-15 panels need 12-foot heights, while large 20-35 panel designs require 15-foot clearance plus 24 inches for mounting hardware.

Weekly dusting with soft microfiber cloth prevents buildup. Monthly cleaning using specialized acrylic solution maintains clarity. Professional cleaning recommended every 6 months for fixtures above 12 feet. Avoid ammonia-based cleaners that could damage panels.

Wave patterns come pre-designed for optimal light distribution. Each size features specific panel arrangements tested for balance and stability. While individual panel heights adjust slightly, major pattern changes aren't recommended for structural integrity.

For contemporary spaces, 6000K provides crisp illumination that highlights panel textures. Traditional interiors benefit from 3000K warm lighting. Color-changing options offer flexibility but require additional installation considerations.

High-grade acrylic maintains clarity for 15+ years with proper care. UV-resistant treatment prevents yellowing. Regular cleaning extends panel life, while proper installation away from direct sunlight ensures lasting clarity.

Match the count to ceiling height: 6-8 Lights for single-story spaces up to 14 ft (4.3m), 10-12 Lights for two-story wells of 14-18 ft (4.3-5.5m), 15-20 Lights for foyers of 18-24 ft (5.5-7.3m), 25 Lights for 24-28 ft (7.3-8.5m), and 35 Lights for lobbies and atriums over 28 ft (8.5m).

Gold for cream, wood, and marble interiors with brass rails; chrome for grey, white, and modern rooms; black for dark walls, monochrome schemes, and black railings.

Why buy it here

What we cover, so you don't carry the risk.

Arrives perfect, or we replace it

Insured, packed piece by piece.

Free sizing help before you buy

Send your room size, we confirm the fit.

2-year written warranty

Parts, wiring, replacements.

Certified, not just “compliant”

UL · ETL · CE · SAA

What buyers say

Independently collected and published on Trustpilot.

4.7 Reviews

Exactly the coverage we needed

We went back and forth between two sizes for our living room. Sent the room dimensions in and got a straight answer the same day. Installed on a standard 9-foot ceiling with no issues.

Rebecca T. Austin, TX Aug 2025 Trustpilot
31.5in / Warm White

Install went smoothly

Two-storey entryway. Our electrician handled the mounting in about two hours. Packaging was serious - every strand wrapped separately, nothing chipped.

Marcus D. Denver, CO Jul 2025 Trustpilot
80+60cm / Warm White

Worth the wait

Shipping took longer than I hoped, but it arrived in the window they quoted and the fixture is a lot of presence. Measure carefully first.

Modern Chandelier replied

Thanks Elena - transit on the larger configurations does run to the back half of our stated window. We show the estimate on every product page so there are no surprises.

Elena S. Seattle, WA Jun 2025 Trustpilot
3 Ring / Cool White

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Free shipping for all US orders

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Before you order

The questions we hear most

All FAQs →

How do I know what size to order?

Add your room's length and width in feet — that number read as inches is a good target diameter. A 12 × 14 ft room points to roughly a 26″ fixture. Then check your ceiling height, which decides how far it can drop.

Or skip the maths: send us both figures and we will name the exact fixture and size that fits. It is free, it takes a day, and there is no obligation to buy. The size and fit guide covers every rule we work to.

How long does delivery take?

Orders are processed in 2–7 business days, then standard shipping runs 7–20 business days within the US and 7–15 days internationally. Express is 5–11.

Every product page shows an estimate for the size you select, and tracking is sent the moment the fixture ships.

What if it arrives damaged?

Every order ships fully insured, with crystal and glass packed piece by piece in separate compartments.

If something arrives broken, photograph it the day it lands and keep the original carton. We send the replacement part or the whole fixture at our cost — no claim to argue, no return shipping to pay.

Can the drop length be changed?

On adjustable models, yes — and at no extra cost. Send your ceiling height with the order and the suspension is cut before it ships, so your electrician mounts it rather than modifying it on a ladder.

Finish and dimension changes are quoted per project. See customize your light.

Do I need an electrician?

For hardwired fixtures, yes. Mounting hardware and instructions ship with every order; the electrician's time is not included.

One thing worth checking first: a standard US ceiling box supports up to 50 lb. Above that the fixture needs support independent of the box. Every product page lists its weight so your electrician can confirm before the install date.

What is the return policy?

30 days from delivery, unused and in the original packaging. Custom and personalized items are excluded, which is why any custom specification is confirmed in writing before production starts.

A catalogue fixture with a custom drop length is not a custom item — it returns under the normal policy.

Which safety certifications do the fixtures carry?

UL and ETL for the United States and Canada, CE and VDE for Europe, SAA for Australia, plus FCC and ROHS.

Certification documents are available on request for any product — useful if the fixture is going into a permitted job or a commercial space.

Do you work with designers and contractors?

Yes. The trade program covers tiered pricing from 10–25%, priority processing, specification support on plans and elevations, and one account contact across every project.

Applications are reviewed within two business days, and there is no minimum order to apply.

Still deciding?

Send your ceiling height and room dimensions. We will tell you which fixture and size fits — free, with no obligation to buy.

Ask about my room